Admissions Counselor

About Us

Trill Route is one of Bengalurus leading contemporary music schools, serving hundreds of students with structured programs, industry exposure, and a strong student-first culture . Were expanding our Student Experience Team and are looking for an Admissions Counsellor who can represent our values of student-centric music education.

This is a high-ownership role involving communication, guidance, structured follow-ups, and smooth onboarding.

Your Responsibilities

• Handle enquiries from parents & students (walk-ins, calls, and online leads).
• Make outreach and follow-up calls , including cold calls when required.
• Understand learning goals and recommend the appropriate program .
• Schedule and coordinate trial classes; track attendance and outcomes.
• Support students and parents with in-person and phone-based queries and updates.
• Coordinate with the academic and centre teams to ensure smooth day-to-day operations.
• Monitor upcoming renewals and proactively reach out to families.
• Conduct renewal discussions and assist parents through the continuation process.
• Maintain accurate records of leads, interactions, and renewals in the CRM.
• Follow structured processes to meet daily admissions and renewal goals .

Who we are looking for

• 15 years in admissions, customer-facing roles, sales, counselling, or hospitality.
• Strong English communication and professional presence.
• Organised, reliable, and consistent with follow-through.
• Comfortable with structured processes and CRM tools.
• Someone who values a student-first and service-oriented approach.

Work Details

• At our office - Indiranagar centre
• 6-day work week
• Fast-paced, structured work environment

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