Admissions Counsellor

Admissions Counsellor (Individual Contributor)

Location: Bengaluru | Work from Office

Role Overview: The Admissions Counsellor is an individual contributor role responsible for owning end-to-end admissions conversations and driving conversions across the funnel through credible counselling, clarity, and follow-through. This is not a people-management role. You will be accountable for your own pipeline, outcomes, and the quality of experience delivered to students and parents.

Key Responsibilities:

1. End-to-End Admissions Counselling

Own student and parent conversations from first contact to enrollment

Conduct detailed need-assessment and eligibility discussions

Explain programs, outcomes, timelines, and policies with clarity and honesty

Guide families through application, offer, and enrollment decisions

2. Funnel & Conversion Ownership

Own individual conversion metrics across:

Ensure timely follow-ups aligned with admissions cycles and deadlines

3. High-Quality Parent & Student Experience

Handle parent conversations with maturity and confidence

Address concerns around ROI, outcomes, and long-term career pathways

Maintain a consultative tone focused on fit, not pressure

Maintain accurate and timely CRM updates

Follow admissions policies, communication standards, and compliance norms

Ensure clean documentation across applications, offers, and enrollments

Collaborate with peers and managers to share best practices

Ideal Candidate Profile:

14 years of experience in: Admissions counselling & Education sales

Strong experience in parent-facing conversations is highly preferred

Experience with structured funnels, targets, and CRMs is required

What Were Looking For:

Strong communication and listening skills

Ability to explain complex programs simply and honestly

Comfort with targets without compromising integrity

High ownership mindset and process discipline