Admission Counselor - Working Professionals
upGrad
2 - 5 years
Bengaluru
Posted: 17/12/2025
Getting a referral is 5x more effective than applying directly
Job Description
Roles & Responsibilities
- Responsible to manage & convert leads for versatile upGrad programs which are in collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business School, MICA.
- Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
- Identifying references through the existing customer base to increase the sales pipeline
- Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software
- Responsible for adherence of the inside sales process, tools and data management.
- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
- Handle Objections and Price Negotiation in order to generate Sales Revenue.
- Maintain effective communication till the time learner is onboarded
Services you might be interested in
Improve Your Resume Today
Boost your chances with professional resume services!
Get expert-reviewed, ATS-optimized resumes tailored for your experience level. Start your journey now.
