Admission Counselor

Job Title: Admission Counsellor

Department: Admissions / Administration

Reports To: Admissions Head / Principal / School Administrator

Job Purpose

The Admissions Counselor is responsible for managing the student admission process, guiding parents and students, and ensuring a smooth, transparent, and positive enrollment experience for prospective families.

Key Responsibilities

• Act as the first point of contact for parents and prospective students.
• Provide accurate information about the schools curriculum, facilities, policies, and fee structure.
• Counsel parents and students on grade placement, admission requirements, and procedures.
• Manage end-to-end admission process, including:
• Enquiry handling (walk-ins, calls, emails, website leads)
• Application distribution and collection
• Document verification
• Admission confirmations
• Coordinate with academic staff for entrance tests, interviews, and assessments.
• Maintain and update admission records, databases, and reports.
• Follow up with prospective parents to improve conversion rates.
• Support school marketing initiatives such as:
• Open houses
• School tours
• Education fairs and events
• Ensure compliance with school policies and admission guidelines.
• Handle parent queries and concerns professionally and courteously.
• Prepare periodic admission status reports for management.

Required Skills & Competencies

• Strong communication and interpersonal skills
• Counseling and relationship-building abilities
• Good organizational and follow-up skills
• Basic computer proficiency (MS Office, CRM / School ERP systems)
• Ability to handle multiple enquiries with patience and professionalism
• Customer-service oriented mindset

Qualifications

• Bachelors degree in any discipline (Education / Psychology / Management preferred)
• Prior experience in school admissions, counseling, or education sector is an advantage

Key Attributes

• Friendly, approachable, and empathetic
• Detail-oriented and well-organized
• Confident presenter with a positive attitude
• Able to work independently and as part of a team

Salary Budget: 40 to 45 K