Admission Counsellor - Working Professional

Role & Responsibilities

• Conduct career counselling sessions with walk-in or pre-scheduled learners.
• Understand each learners academic background, work experience, and career goals to recommend the right upGrad program.
• Build rapport and trust with prospects through a consultative and empathetic approach.
• Drive high-ticket consultative sales by showcasing course value and ROI.
• Manage the complete sales lifecycle initiate contact, present offerings, close enrollment, and maintain post-sales relationships.
• Achieve weekly revenue and enrollment targets through effective follow-ups.
• Maintain accurate and timely lead data in the CRM system and share actionable feedback with marketing.

What Were Looking For

• 13 years of B2C sales experience, Edtech preferred.
• Strong track record of converting leads into successful sales.
• Excellent communication and interpersonal skills.
• Comfortable handling high-value products or affluent customer segments.
• A sales-oriented mindset with empathy and ethical influence.
• Basic proficiency in MS Office and CRM tools.
• Highly self-motivated with a disciplined approach to task prioritization and revenue goals.

Eligibility Criteria

• Graduation is mandatory; preferred backgrounds include: Engineering, Computer Science, BCA for tech programs, BBA, BSc, BCom, Management for business programs
• Candidates currently working as individual contributors preferred.
• Candidates with incomplete graduation may be considered on exception basis if they meet all other criteria.

Why Join upGrad?

• Be a Key Growth Driver: Help learners make confident, career-changing decisions.
• High-Impact Career Path: Your guidance will shape someones future.
• People-First Culture: Empathy, ethics, and collaboration are at the core of what we do.
• Accelerated Growth: Be part of a high-performance team with strong leadership visibility.
• Purpose with Performance: Every conversation you lead contributes to a learners transformation.

Join us at upGrad and be the face of a movement thats transforming the future of education!