Location: Bangalore

Experience: 5+ years

Notice Period: Immediate

Roles & Responsibilities

Provide administrative support for LinkedIns corporate products, primarily LinkedIn Learning.
Execute repetitive tasks such as:
User assignment, reassignment, and license revocation.
Deleting outdated data in customer instances.
Curating learning paths and migrating content between instances.
Handle reporting tasks by aggregating data from multiple reports and formatting it per customer requirements.
Address ad hoc requests related to time-consuming administrative tasks.
Maintain clear communication with internal account teams globally and occasionally with customers for clarifications.

Day-to-Day Tasks

Monitor ticket queues in Dynamics CRM and pick up requests promptly.
Log into internal tools and customer instances to execute tasks following documented procedures.
Perform repetitive admin tasks (approx. 90% of workload) and occasional reporting or custom requests.
Update internal teams (and rarely customers) upon task completion.
Collaborate via Teams or CRM comments for clarifications when ticket details are incomplete.

Interested candidates can share their resume to

#LinkedInLearning #CRM#DynamicsCRM#SaaSSupport#DataReporting #ExcelSkills#Hiring

Administrative Services Associate