Administration & Facilities Head

About the company:

Established in 2007 and headquartered in Bengaluru, Quess is one of Indias largest private-sector employers and integrated business service providers. The company has a presence in over 64 locations across India, Southeast Asia, and North America, with a strength of 500,000+ employees.

We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back-office operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc.

Our business strategy is aligned with our goal of creating a more productive workforce. It includes training and skill development initiatives for better employability, helping job seekers find job opportunities easily, digitising workflows, and providing social security benefits to a wider employable population.

Quess has been certified Great Place to Work thrice in a row in recognition of its culture that supports diversity, equal opportunity, and collaboration. Learn more about how we drive productivity and achieve success for our clients: https://www.quesscorp.com/

Job Title: Head of Facility and Administration

Location: Bangalore, India

Experience: 15+ Years

Role Type: Full-Time, Pan-India Role

Job Summary:

We are seeking an experienced and dynamic Head of Facility / Admin Head to oversee and manage our facilities and administrative functions across India. The ideal candidate will have a proven track record of managing large-scale facilities and administrative operations, with a focus on efficiency, cost-effectiveness, and compliance with corporate policies and regulatory requirements. This role requires strong leadership, excellent communication skills, and the ability to manage multiple sites across the country.

Key Responsibilities:

• Facility Management:
• Oversee the maintenance, safety, and functionality of all company facilities across India.
• Ensure facilities are well-maintained and comply with health, safety, and environmental regulations.
• Coordinate with vendors and service providers for facility-related services, including maintenance, security, cleaning, and repairs.
• Manage space planning, including office layouts and the allocation of resources.

• Administrative Operations:
• Develop and implement administrative policies, procedures, and standards for all locations.
• Ensure smooth day-to-day administrative operations, including transportation, cafeteria services, and office supplies management.
• Oversee the management of company assets, ensuring accurate tracking and maintenance.
• Lead efforts to streamline administrative processes and improve operational efficiency.

• Vendor and Contract Management:
• Negotiate and manage contracts with external service providers, ensuring cost-effectiveness and quality of services.
• Monitor vendor performance and compliance with contract terms.

• Budgeting and Cost Control:
• Develop and manage the facilities and administrative budget, ensuring efficient use of resources.
• Implement cost-saving initiatives without compromising service quality.

• Stakeholder Management:
• Serve as the primary point of contact for all facility and administrative matters with internal stakeholders.
• Collaborate with other departments to support organizational goals and objectives.

• Leadership & Management:
• Lead and manage the administrative team to ensure efficient office operations.
• Set performance goals, monitor performance, and provide ongoing feedback for all Admin personnel across country.
• Develop and implement policies and procedures to improve administrative processes.

• Operational Efficiency:
• Oversee office operations including reception, clerical work, and internal communications.
• Please make sure to manage office supplies, equipment, and facilities.
• Coordinate with various departments to ensure administrative support for operational activities.

• Project Management:
• Lead and coordinate special projects aimed at improving administrative functions and operational efficiencies.
• Manage office relocation, renovations, or other significant organizational changes.
• Special situation handling if any

Qualifications:

• Bachelor's degree in Business Administration, Facilities Management, or a related field; MBA is a plus.
• Prior experience in armed forces would be preferred.
• Experience managing facilities and administrative operations across multiple locations, ideally on a pan-India basis.
• Strong knowledge of health, safety, and environmental regulations.
• Excellent negotiation, communication, and interpersonal skills.
• Proven ability to manage budgets and control costs.
• Strong leadership and team management skills.
• Ability to travel as required to manage operations across different locations.
• Strategic thinking and the ability to implement long-term solutions.
• Budget management and admin-financial oversight skills.
• Familiarity with IT systems, databases, and office management software.
• High level of integrity and confidentiality.
• Strong project management capabilities.

What Quess Offers you:

• Quess is a global company with footprints in 9 countries all over the globe
• Quess is among the top 10 HR tech firms
• It has been Certified A great place to work for the last 5 years
• Quess is the biggest one stop shop service provider in India
• It is ranked 137 in the Fortune India 500 listed companies
• We have 500000+ employees under our payroll