ADAS SW Technical Defect Triage Lead

Role as a Defect Triage Lead:

Defect Management

• Organize and lead regular defect triage meetings.
• Review new defects for completeness, reproducibility, and severity.
• Ensure defects are categorized and prioritized according to business impact.
• Assign defects to appropriate teams for resolution and track progress.

Collaboration & Communication

• Act as liaison between QA, development, SW architects, and support teams.
• Provide clear communication on defect status, risks, and timelines.
• Escalate critical issues to stakeholders and ensure timely resolution.

Process Improvement

• Define and refine defect triage workflows and best practices.
• Monitor defect trends and provide insights to improve product quality.
• Recommend preventive measures to reduce recurring issues.

Reporting & Metrics

• Maintain defect dashboards and reports for leadership visibility.
• Track KPIs such as defect density, resolution time, and backlog health.
• Provide regular updates on triage outcomes and quality metrics.

Key Responsibilities

• Deliver effective test and defect triage solutions for ADAS software platform subsystems.
• Analyse software logs to identify root causes and provide RCA.
• Detect gaps from issue trends and implement test solutions to address them.
• Develop strong system-level understanding and serve as the primary contact for initial analysis.
• Manage complex defects end-to-end, including analysis, root cause identification, and resolution with stakeholders.
• Present project and issue status to management using data-driven insights.
• Oversee daily defect management and coordinate with product owners to maintain program timelines.
• Collaborate with internal and external stakeholders to expedite RCA and fixes.
• Participate in daily agile stand-ups to plan sprint activities.
• Ensure JIRA entries for each SIMS are updated with RCA, deadlines, and stakeholder details.
• Address vehicle-related issues in coordination with integration teams.
• Apply structured problem-solving methods (e.g., 3x5 Why, Pareto principle, RCA).
• Create mind maps for recurring subsystem issues.
• Triage vehicle assessment feedback with SMEs and architects.
• Maintain regular engagement with key stakeholders.

Key Performance Indicators:

• Ensure timely root cause analysis (RCA) for defects within agreed SLAs.
• Identify testing gaps and implement corrective actions within project timelines.
• Achieve defect burn-down targets by driving rapid RCA, implementing fixes, and prioritizing integration activities.

Knowledge, Skills, Qualifications & Experience

Education

• Bachelors degree in Electronics & Telecommunication, Computer Science, or Electrical Engineering.

Experience

• Minimum 10+ years in software testing and defect triage, with at least 6+ years in the automotive domain.
• Proven ability to work independently and prioritize workload for self and team.

Technical Skills

• Strong understanding of ECU architecture and automotive embedded systems.
• Basic knowledge in C and C++ programming.
• Basic knowledge of operating systems such as Linux and QNX.
• Familiarity with Classic and Adaptive AUTOSAR.

Tools & Methodologies

• Expertise in JIRA for queries, dashboards, and KPI reporting.
• Hands-on experience with CANoe, CANape, WireShark, and AUTOSAR toolchains.
• Knowledge of ASPICE and functional safety (FUSA).
• Experience in Agile development and structured problem-solving techniques (FMEA, Fishbone, IS/IS-NOT).

Domain Knowledge

• Working knowledge of complex software-intensive automotive programs involving multiple suppliers.
• Good understanding of ADAS middle-layer software.

Tools & Technologies

• Familiarity with requirement management tools (e.g., DOORS).
• Basic hands-on with Git, Confluence, UDS tools, and log analysis.
• Ability to configure and validate Basic Software using Automotive industry-standard tools.

Hardware & Validation

• Experience in setting up hardware in lab and vehicle environments.
• Knowledge of automotive hardware components (CAN case, power supply, debuggers, function generators).

Standards & Processes

• Experience in ASPICE-accredited automotive software environments.
• Knowledge of functional safety standards and methodologies.