Accounts Receivable Specialist – Senior Process Associate – Italian – Remote RO*

Genpact

5 - 10 years

nan

Posted: 3/5/2025

Job Description

Responsibilities


Perform routine accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of account receivable information to key customer contacts (team/Sales Directors).
Forecast cash collections, evaluating and calling out issues to appropriate internal and external contacts
Building effective relationships with internal & external customers
Support various AR activities aligned to the team
Provide support to the Team Leader, as needed
Daily interaction with internal & external customers building relationships with effective communications with customers, including follow-up with customers when encouraged payment has not been received
Communicate with the team about the activity of daily operations to meet deadlines efficiently.
Develop process improvement ideas/initiatives
Special project as assigned
Qualifications
Minimum qualifications
University graduate in a related field (Accounting and Finance studies are an advantage)
Excellent command of Italian
Proficient in MS Office Applications and PC Skills.
Preferred Qualifications/ Skills
Ability to build and maintain effective customer/client relationships
Ability to run through multiple systems and results-oriented priorities
Ability to collaborate & negotiate with multiple partners in order to resolve issues
Experience with Microsoft Suite to include Word, Excel, PowerPoint and Outlook
Strong verbal and written communication skills
Strong Excel & Analytical skills
Excellent interpersonal and partnership skills
Strong problem solving and negotiation skills
Ability to work under pressure with solution focused approach
Strong organization & attention to details
Self-motivated and resourceful
Strong awareness
What can we offer?
Attractive salary;
Stable job offers - employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional trainings and great career development opportunities
Free access to our award-winning learning platform
Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
If interested in finding out more about a role in Accounts Receivable, check out the following interview with our colleagues: Work at Genpact: Accounts Receivable

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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