Accounts Receivable Cash Application– Process Associate – Dutch - Hybrid Cluj*
Genpact
0 - 3 years
nan
Posted: 3/5/2025
Job Description
Responsibilities
Book incoming payments / Investigating and identifying details for the amounts received;
Perform month end activities
Reporting periodical / on the spot regarding the activity process indicators;
Perform customer account reconciliation/ bank reconciliation;
Support ad hoc requests from Business group and local units;
Assist AR Team Leader to prepare and submit reports to the customer as applicable;
SOP creation and updating;
Deliver the required data for audit purposes;
Ensure Key Metrics are met and service is delivered to end users as expected;
Incoming Payments: Investigating and identifying details for the amounts received;
Coordinating query resolution / dispute management;
Telephonic and written communication with the customers;
Telephonic and written communication with the rest of the departments;
Ensure timely contacts with clients via email/phone/fax for collection purposes;
Issuing, checking and sending dunning letters / Collection letters;
Reporting periodical / on the spot regarding the activity process indicators;
Putting in place a control system in order to proactively prevent errors from happening;
Perform customer account reconciliation/ bank reconciliation;
Resolve deductions & disputes;
Follow up on accounts and on disputed items;
Support ad hoc requests from Business group and local units;
Provide required monthly reports;
Assist AR Architect to prepare and submit reports to the customer as applicable;
SOP creation and updating;
Deliver the required data for audit purposes;
Making the accounting process controls established through the internal policies (SOX);
Provide support to AR Architect for credit control activities as required;
Ensure Key Metrics are met and service is delivered to end users as expected;
Identify opportunities for continuous process improvement and innovative solutions and communicate these to the AR Architect;
Qualifications
Minimum qualifications
Experience in Accounts Receivable/Accounting/Finance;
Language: German knowledge, level B2 is required. English, level B2;
Proficient in Microsoft Office programs; intermediate to advanced skills required;
SAP preferred.
Preferred qualifications
High School diploma required.
Bachelors degree in Business, Finance, Accounting or related area preferred, or an equivalent combination of education and experience.
What can we offer?
Attractive salary;
Stable job offers - employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional trainings and great career development opportunities
Free access to our award-winning learning platform
Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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