Accounts Receivable Assistant

Company Overview

Workstore Limited (formerly Staples) is a B2B service provider specializing in Office Supplies, Corporate Gifting, Facility Automation, and Lighting. With a Pan India presence, we cater to enterprise customers. Our Simplibuy platform offers a seamless P2P Procure-to-Pay solution. We introduce Dyson for commercial facility automation (hand dryers) and Elkay for water dispensers. For lighting, our merger with Retail Light Techniques brings 35 years of expertise in retail, now extending to corporate and pharmaceutical lighting solutions.

Read More about us on www.workstore.in, www.holistique.in, www.glidebrands.in

Role Summary

The role is responsible for end-to-end financial accounting, reconciliation, and control of marketplace and omni-channel sales including platforms such as Amazon, Flipkart, Myntra, and standalone retail channels. The position ensures accurate recording of sales, settlements, receivables, deductions, inventory movements, and reconciliations between ERP, marketplace reports, and bank statements.

Key Responsibilities

1. Marketplace Sales Accounting

Record periodic sales for all marketplace, brand stores and retail channels in the accounting system.

Ensure correct breakup of gross sales, discounts, commissions, shipping fees, taxes (GST), returns, and refunds.

Verify accuracy of settlement reports vs invoiced sales.

2. Sales & Channel Reconciliation

Reconcile marketplace sales reports with: ERP/accounting system & Order management system

Identify and resolve mismatches related to price differences, missing orders, cancelled orders, and partial settlements.

3. Accounts Receivable & Settlement Reconciliation

Reconcile platform receivables with marketplace settlement statements.

Track outstanding balances, short payments, withheld amounts, and claims.

Monitor deductions such as commissions, penalties, chargebacks, and promotional costs.

4. Stock & Inventory Reconciliation

Reconcile sales quantities with inventory movement for: Marketplace-managed stock (FBA / seller-fulfilled), Retail store stock

Identify stock variances due to returns, damages, lost inventory, or platform adjustments.

5. Returns, Refunds & Claims Management

Track customer returns, refunds, and replacement orders.

Reconcile reverse logistics charges and return deductions.

Coordinate with operations and marketplace support for claims on lost/damaged inventory.

6. Reporting & Controls

Prepare periodic reports on : Channel-wise sales posting & reconciliation, Outstanding receivables & Settlement differences, Inventory variances

Support internal audits, statutory audits, and GST reconciliations related to marketplace sales.

Ensure strong documentation and audit trail for all reconciliations.

7. Process Improvement & Automation

Improve reconciliation processes through templates, automation, and system controls.

Coordinate with IT / operations for integration accuracy between systems.

Skills & Competencies

Strong understanding of marketplace business models and settlement mechanisms

Excellent reconciliation and analytical skills

High attention to detail and control mindset

Proficiency in Excel (pivot tables, lookups, reconciliation models)

Experience with ERP/accounting software

Qualifications & Experience

Bachelors degree in Commerce, Accounting, or Finance

26 years of experience in marketplace accounting or e-commerce finance

Prior hands-on experience with Amazon/Flipkart/Myntra settlements is strongly preferred

What We Offer:

• Competitive Salary: Attractive compensation package commensurate with experience.
• Work-Life Balance: Flexible work arrangements and generous paid time off.
• Culture: A dynamic and inclusive work environment that values diversity and encourages innovation.

Location: Worli, Mumbai