QuickBooks Online Accounting Expert

Department: US Accounting Support

Experience Required: 3+ years in Accounting & QuickBooks

Job Timings: 6.30 PM 3.30 AM (IST) Night Shift

Job Summary

We are seeking a highly skilled QuickBooks Online Accounting Consultant to provide expert

guidance and real-time support to clients over calls. The ideal candidate will have a strong

background in accounting, excellent problem-solving abilities, and the ability to assist clients with

financial queries efficiently.

Key Responsibilities

Provide live support and consultation to clients over calls on QuickBooks Online (QBO).

Assist clients over call with accounting-related queries, including bank reconciliations, financial

statements, payroll, tax filings, and general bookkeeping.

Troubleshoot and resolve technical and accounting issues over call related to QuickBooks usage.

Offer guidance on best accounting practices, chart of accounts setup, and financial reporting over call.

Train and educate clients on using QuickBooks efficiently for their business operations.

Stay updated with the latest QuickBooks features, accounting regulations, and industry best

practices.

Collaborate with internal teams to enhance client experience and provide feedback for system

improvements.

Required Qualifications & Skills

Bachelors/Masters degree in Accounting, Finance, or a related field.

Certified QuickBooks ProAdvisor (preferred).

3+ years of experience in accounting, bookkeeping, or financial consulting.

In-depth knowledge of QuickBooks Online & QuickBooks Desktop.

Strong understanding of US GAAP, taxation, payroll processing, and financial reporting.

Excellent communication skills to explain complex accounting concepts to clients over calls.

Ability to work in a fast-paced office environment while delivering high-quality client support.

Accounting Expert (US Accounting)