- To govern schedule support in improvement projects across onshore and offshore in aligned account
- Lead and drive improvement projects specific to aligned account to create value through Six Sigma, LEAN Techniques, Analytics and smart automation
- Manage metric and should be able to do RCA on deviations
- Should be well versed in FMEA / 7 QC Tools / Auditing procedures
- To identify and support improvement projects across aligned accounts
- Help improvement project leads in framing idea statement, estimate value and support till closure of the improvement projects across aligned to accounts
- Coordinate with various departments of client and Wipro on implementation of action ideas coming from offshore improvement project leads and take it to closure
- Responsible for accurate data report outs on improvement projects status across onshore and offshore
- Should be able to support operations on FMEA, RCA and audits
- Should be able to conduct audits basis CMS - Common Minimum Standards and ISO 9001
- Any Graduate / Post Graduate.
- Six Sigma Blackbelt certified
- >=2 Years experience in quality or >=7 years in Banking, Financial Services, Insurance or relevant domain experience
- Should have served at a leadership role (B2 - Equivalent as per Wipro) or above in respective domain
- Good communication skills.
- Should have worked on Six Sigma and LEAN Projects to closure
- Good analytical skills with logical reasoning ability
- Should have ability to identify root causes on issues related to domain
- Working knowledge in Minitab / MS Office