Account Manager-Govt Sales

Job Description -

The Account Manager Govt Sales will identify new opportunities focusing on central PSUs and large ministries. The role includes bringing new business in the assigned territory and manage ongoing contract renewals, driving cross-sell opportunities, and ensuring revenue expansion across OneXtels CPaaS offerings.

Role and Responsibilities:

• Manage existing government accounts, including large ministries and central PSUs (Railways, Banks, Insurance, Power, Oil).
• Drive ongoing contract renewals and identify cross-sell opportunities across SMS, WhatsApp Business API, and Cloud Voice solutions.
• Maintain strong relationships with key stakeholders, including senior officials and decision-makers.
• Provide post-order execution support to ensure timely delivery, resolution of issues, and high customer satisfaction.
• Collaborate with presales, delivery, and technical teams to coordinate demos, POCs, and service implementations.
• Track revenue growth, pipeline, and account performance metrics, reporting to senior management.
• Identify upsell and expansion opportunities within assigned accounts to maximize revenue contribution.

Required Qualifications & Skills:

• Up to 5 years of experience in Enterprise / Govt / IT Sales, preferably with exposure to government accounts.
• Strong stakeholder management skills, with the ability to influence and maintain senior-level relationships.
• Understanding of post-order execution, service delivery processes, and issue resolution.
• Proven track record in revenue expansion across multiple CPaaS channels (SMS WhatsApp Cloud Voice).
• Excellent communication, negotiation, and presentation skills.
• Ability to work in a target-driven, collaborative, and dynamic environment.

Preferred Qualifications:

• Exposure to CPaaS / Telecom / IT / SaaS solutions.
• Prior experience handling government ministries, PSUs, or enterprise accounts.
• Bachelors degree in business, Marketing, or related field; MBA preferred.