Account Manager_B2B

Consultant (Account Management)

About Our Client: Our client is a well-funded, high-growth B2B health-tech SaaS company in the employee benefits and insurance space, backed by top-tier global investors. They work with modern organisations across India to simplify and digitise employee health insurance and benefits.

Job Title: Account Management

Location: Whitefield, Bengaluru

Experience Required: 2-8 Years (Multiple grades)

Preferred industries: B2B SaaS | Health-tech | Insurtech | HR-tech / HR SaaS | Employee Benefits & Insurance | Fintech (B2B-focused)

Educational Qualification: Any Graduate (MBA preferred)

About the role: Having found product/market fit, were in the midst of transitioning from 'start-up' to scale-up. We are looking for builders, hackers and straight-up hustlers to help us build something memorable. Were looking for outstanding account managers who have consistently delivered high customer satisfaction, thrive in taking full ownership of delivering delight to customers and folks who are hungry to smash targets. We want people who want a run a mini business of your own

Responsibilities:

• You will manage a set of diverse accounts in an end-to-end manner, having 100% accountability of all the outcomes of that account - from escalations to relationship building to retention and revenue.
• To get started, you would develop a good understanding of the product and work with different teams to make internal processes more efficient
• Once you build some credibility, you will also be responsible for cross-selling and getting customer referrals to build your own book.

Requirements:

• Ideally 2-8 years of experience in B2B sales and a customer-facing role
• Very strong written and verbal communication and high numeric ability
• High customer empathy and extreme ownership
• Strong problem solver, can hustle to unblock customers
• Ability to work with cross-functional teams to resolve issues
• Strong adherence to SLAs and processes

About Hireginie: Hireginie is a prominent talent search company specializing in connecting top talent with leading organizations. We are committed to excellence and offer customized recruitment solutions across industries, ensuring a seamless and transparent hiring process. Our mission is to empower both clients and candidates by matching the right talent with the right opportunities, fostering growth and success