Account Manager

Job Title

Client Servicing Manager

Experience Required

4 to 6 years

Industry Requirement

Corporate Events background

About the Role

we are looking for a Client Servicing Manager who can own client relationships, understand project requirements, and ensure smooth execution of corporate events. The role needs someone who can blend communication, planning, and on-ground understanding of how events come together.

Key Responsibilities

* Serve as the primary point of contact for clients, ensuring clear communication and smooth coordination.

* Understand client objectives and translate them into actionable briefs for the design and production teams.

* Manage end-to-end project timelines, deliverables, and approvals.

* Work closely with internal teams to develop event concepts, presentations, and execution plans.

* Coordinate with vendors for production, fabrication, technical setups, logistics, and other event needs.

* Track budgets, prepare cost estimates, and ensure all work stays within financial guidelines.

* Supervise on-ground event execution when required to ensure quality and client satisfaction.

* Handle feedback, resolve issues, and maintain long-term client relationships.

* Support in new business pitches, proposal creation, and presentations.

Required Experience & Skills

* 46 years of experience in client servicing within the corporate events industry.

* Strong understanding of event operations, production, and vendor coordination.

* Excellent communication and relationship-building skills.

* Ability to manage multiple accounts and fast-paced project timelines.

* Comfortable leading calls, presentations, and on-ground coordination.

* Strong organizational and negotiation skills.

Preferred Attributes

* Creative thinker who understands experiential and design-led event solutions.

* Team player with a proactive attitude.

* Ability to adapt quickly and manage pressure during event seasons.