Account Manager (Quick Commerce)

Job Title: Account Manager (Quick Commerce)

Location: Mumbai

Experience: 2-5 Years working experience in leading Brands of Health and Nutrition.

Industry: Nutraceuticals / Health & Wellness

Salary : As per Industry Standards

In Quick Commerce (Q-Commerce), an Account Manager (AM) sits at the intersection of sales, supply chain, and data. Unlike the Operations Executive (who manages the dark store and physical stock), the Account Manager focuses on the relationship between your brand and the platforms (like Zepto, Blinkit, Swiggy Instamart) to grow revenue and market share.

Here is a professional Job Description (JD) for an Account Manager Quick Commerce .

Job Title: Account Manager (Quick Commerce)

Job Overview

We are looking for a high-energy, data-driven Account Manager to own and grow our business across major Quick Commerce platforms. You will be responsible for the P&L of our brand on platforms like Blinkit, Zepto, and Swiggy Instamart. Your goal is to ensure our products are always visible, in stock, and outperforming competitors through strategic promotions and deep relationship management.

Key Responsibilities

• Platform Relationship Management: Serve as the primary point of contact for Category Managers at Q-commerce platforms. Negotiate margins, Joint Business Plans (JBP), and visibility slots (banners, search ads).
• Assortment & Cataloging: Ensure 100% catalog health. Manage product listings, high-quality imagery, and SEO-optimized descriptions to improve discoverability.
• Inventory & Availability (Fill Rate): Coordinate with the supply chain team to ensure 95%+ stock availability across all dark stores. Monitor "Out of Stock" (OOS) patterns and prevent loss of sales.
• Growth & Promotions: Plan and execute the monthly marketing calendar. Run platform-specific offers (Buy 1 Get 1, lightning deals) and track their Return on Ad Spend (ROAS).
• Performance Analytics: Deep dive into daily dashboards. Track key metrics including Gross Merchandise Value (GMV), conversion rates, and "Sell-through" velocity.
• Competitor Mapping: Keep a close watch on competitor pricing, new launches, and visibility tactics on the apps.

Required Skills & Qualifications

• Experience: 25 years in E-commerce or FMCG Account Management. Experience specifically with Q-commerce platforms is a major plus.
• Analytical Prowess: Advanced Excel/Google Sheets skills are mandatory. You should be able to turn raw data into a growth strategy.
• Negotiation Skills: Proven ability to negotiate with platform partners to get the best visibility at the lowest cost.
• Agility: Ability to react in "real-time." In Q-commerce, a 1-hour stock-out can lead to a significant revenue drop.
• Education: MBA or a degree in Marketing/Business is preferred.

Key Performance Indicators (KPIs)

1. GMV Growth: Month-on-Month (MoM) increase in sales revenue.
2. Fill Rate: Maintaining high product availability across all regions.
3. ROAS: Efficiency of the marketing/visibility spend on the apps.
4. Market Share: Growing our brand's share within the specific category.