Account Manager

We at Qualitia, are looking for Account Manager with test automation understanding. The role is pivotal in fostering client relationships, and driving growth opportunities across large accounts.

Key Responsibilities:

• Client Engagement: Act as a trusted partner and single point of contact for client stakeholders, providing transparent governance and reporting.
• Relationship Building: Leverage personality and interpersonal skills to build strong, long-term client relationships.
• Account Growth: Proactively identify upsell, cross-sell, and renewal opportunities by analyzing user behavior and product adoption patterns.
• Reporting & Communication: Deliver regular updates on project status, risks, and escalations to clients and leadership.
• Travel: Willingness and flexibility to travel extensively

Required Skills & Experience:

• 8+ years of experience in Project delivery, client engagement, and Reporting.
• Excellent verbal, written, and executive communication skills able to bridge business and technical goals.
• Must have prior experience in large account management in GCCs/Financial Services.