Account Manager

Department: Client Servicing

Experience: 46 Years (Agency Experience Mandatory)

Role Overview

We are looking for a proactive and strategic Account Manager to lead client relationships, drive campaign execution, and ensure seamless coordination between clients and internal creative teams. The ideal candidate should have strong communication skills, strategic thinking ability, and hands-on experience managing integrated campaigns across digital and offline platforms.

Key Responsibilities

1. Client Relationship Management

Act as the primary point of contact for assigned clients

Build strong, long-term relationships based on trust and performance

Understand client business goals and translate them into actionable briefs

Proactively identify growth and upselling opportunities

2. Campaign Planning & Execution

Lead end-to-end campaign execution (Digital, Social, Print, Film, BTL, etc.)

Develop clear and insightful creative briefs

Coordinate with Creative, Media, Production, and Digital teams

Ensure timely delivery of projects within scope and budget

3. Strategy & Planning

Contribute to campaign strategy discussions

Analyze market trends, competitor activities, and consumer insights

Present campaign ideas, proposals, and reports to clients confidently

4. Financial & Commercial Management

Manage budgets, estimates, and invoicing

Ensure profitability of accounts

Track campaign spends and ROI

5. Reporting & Performance Analysis

Monitor campaign performance

Share monthly/quarterly performance reports

Provide actionable insights for optimization

Required Skills & Qualifications

Bachelors degree in Marketing, Advertising, Business, or related field

46 years of experience in an advertising or digital agency

Strong understanding of 360 marketing campaigns

Excellent presentation and communication skills

Strong negotiation and problem-solving ability

Ability to multitask and manage multiple accounts

Proficiency in MS Office, Google Workspace; knowledge of ad platforms is a plus

Key Competencies

Strategic Thinking

Client Servicing Excellence

Leadership & Team Coordination

Commercial Acumen

Attention to Detail

• Deadline-Oriented