Account Manager

Job description:

Bigfix JD Responsibilities include: > Designing solutions that will resolve customers business issues to remove all technical objections > Managing and facilitating challenging and complex proof of Concepts > Understanding customer requirements and provide solution to automate the infrastructure operations> Customization of Bigfix deployments to meet customer requirements > Building scalable, redundant and HA/DR solutions for Bigfix > Conduct assessments and build automation solutions to reduce manual workloads Key Attributes: > Infrastructure Management for Bigfix from implementation to operations > Patch Management for Windows, Linux and UNIX based systems through Bigfix > Knowledge of Configuration management including reporting, change tracking etc. > Knowledge of DevOps toolsets such as Puppet, Chef and Ansible Compliance and vulnerability management through HCL Automation Suite. Practice Server build and hardening through HCL OSD or Tivoli Provisioning Manager. Custom software deployment and application release lifecycle Cross platform experience. Candidates should have an understanding of Windows platforms and architecture and be confident working on all flavors of UNIX/Linux Knowledge of other System Management and Security tools like Bladelogic, HP SA, Ansible is a benefit Good written and oral communication skills, detail oriented approach to problem solving Self-motivated and able to work effectively with minimal instruction and supervision Demonstrated programming/scripting skills (bash, custom relevance etc.) Basic working knowledge of SQL and be able to write simple queries Demonstrated Windows skills in both Server and workplace solutions, including Active Directory and be proficient on UNIX platforms. Have an understanding of CMDB (Change Management Database) and ITSM (IT Service Management) Understand operational and security challenges in a large enterprise and common pain points. Have a good understanding of IT security. Have a good understanding of IaaS, SaaS and PaaS offerings.