Job Description

Develop and maintain relationships with key accounts, ensuring customer satisfaction and retention.
Identify new business opportunities.
within the portfolio of accounts managed and generate sales leads to achieve revenue targets.
Build and manage a sales pipeline, including forecasting and reporting on sales metrics.
Maximize customer lifetime value by identifying and pursuing cross-selling and up-selling opportunities.
Work closely with cross-functional teams, including product, marketing, and customer success, to ensure customer needs are met and exceeded.
Collaborate with customers to understand their business needs and provide solutions that meet their requirements and and stay up-to-date with industry trends, market developments.

Qualifications

Proven track record of establishing themselves as a strategic trusted advisor to clients
Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels.
At least 2+ years experience in a sales roles (preferably account management)
Very Strong written and verbal presentation/communication skills (ESSENTIAL)
Self-starter who can own ongoing customer success of both large and small clients.
Ability to report and share clients status on a timely/pre-defined interval.

Account Manager