Account Manager – E-commerce Marketplaces

Company: NISAM

Experience: 25 Years

Job Type: Full-time

Work Mode: On-site

Role Summary

Manage and grow brand presence on Amazon, Walmart, eBay, and other marketplaces

Own end-to-end account performance, operations, and growth

Key Responsibilities

Marketplace Management

Handle daily operations of marketplace accounts

Ensure listings are live, accurate, optimized, and policy-compliant

Monitor account health and resolve issues proactively

Sales & Growth

Drive revenue through pricing, promotions, and catalog expansion

Analyze sales, traffic, conversion, and customer behavior

Identify growth opportunities and execute action plans

Listing & Content Optimization

Optimize titles, bullets, descriptions, A+ content, and images

Coordinate with design/content teams for brand consistency

Implement SEO and keyword strategies

Advertising & Promotions

Coordinate PPC, deals, and coupons with internal teams

Support campaign execution and performance analysis

Track ROI and recommend optimizations

Inventory & Operations

Monitor inventory and plan replenishment to avoid stock-outs

Coordinate with supply chain and logistics teams

Manage returns, claims, and customer escalations

Reporting & Communication

Prepare daily/weekly/monthly performance reports

Present insights, risks, and recommendations

Act as primary point of contact for assigned accounts

Required Skills

25 years managing Amazon / Walmart / eBay accounts

Strong knowledge of marketplace policies and algorithms

Hands-on experience with Seller Central / Vendor Central / Walmart Seller Center

Strong analytical skills (Excel / Google Sheets)

Ability to manage multiple SKUs and brands

Preferred Skills

Experience in Grocery, FMCG, Herbs, Spices, Consumables

Knowledge of Amazon Ads, Helium 10, Jungle Scout

International marketplace exposure (US / UK)

Basic understanding of brand building

What We Offer

Work with fast-growing brands

High-ownership, high-impact role

Learning and growth in global marketplaces