Account Manager – Client Servicing (Digital)

About the company:

Alchemist Marketing Solutions is a 360-degree marketing & talent solutions company with a range of

expertise. We have a dedicated team to develop and provide solutions in Business Development,

CRM, Media Management, Creative Services, Events & Activation, Digital Marketing, Celebrity

Management and Turnkey - Orchestration & IP. Our 12 years experience in growing brands is

brought to you by a national network of offices, with branches in Gurugram, Chennai and Bangalore

and a head office in Mumbai.

Location: 1st Floor, Tower A, Unitech Business Tower, South City-1, Gurugram, Haryana 122002

Roles and Responsibilities:

1. Understand clients' products, services, plans, competitors, and target markets

2. Oversee day-to-day management of social media platforms and ensure brand consistency

3. Content creation and implementation of social media strategies monthly to align with business

goals.

Update social media content across all channels

4. Ensure brand consistency in copy through tone, voice, and terminology

5. Supervise all aspects of social media interaction between customers and the company, and ensure

a positive

customer service experience

6. Create actionable plans to both grow and maintain followers through popular social media

platforms such as

Twitter, Facebook, Pinterest, YouTube and LinkedIn

7. Ensure progress on all platforms by using analytical tools and creating social reports

8. Develop content and keep an eye on social media trends

9. Work across different teams to ensure efficient execution of the client's brief

10. Meet clients to understand their marketing objectives/needs and conceptualize solutions

Skills required:

We are looking to input skills into people who come with formal knowledge, aptitude for marketing

and attitude to

win. The following skills may not all be required, but can help in the above requirements:

1. Bachelor's degree in business, marketing, journalism, public relations or related field

2. Logical or analytical skills

3. Ability to take a leap of faith with fresh ideas

4. Time management skills

5. Solution oriented and result-driven attitude

6. Meticulous with an eye for detail

7. Proficiency in Microsoft office and tools within, especially PowerPoint and Excel

8. Excellent written and verbal communication skills

90. Strong understanding of marketing strategy and how to effortlessly utilize these concepts

throughout various forms of outreach

Perks:

Apart from the salary, you will get a crazy culture and people to work with who dont believe in

working in a monotonous & boring environment and believe in having fun along with work, an

environment where hierarchies exist mostly on paper and you can reach out to anyone at any point

for any sort of help [though dont forget to treat the person with a chocolate later on ;) ], and yes, we

take office parties very seriously where you dont have an option to skip it for any reason

whatsoever.

P.S. While the average attrition rate in a typical agency is 1-1.5 yrs, ours is 4- 6 yrs