Key Responsibilities:

Account Mining and Account Farming
Expand the portfolio by building pipeline and conversion
Understand the client ecosystem and decision-making process
Connect the dots across departments and build the overall business architecture knowledge over a period
Identify opportunities by mapping client needs with our expertise
Own the new RFPs/proposals in collaboration with BTS ecosystem
Price the proposal to ensure winnability
Profitability Management
Leverage grade / location levers to drive higher profitability
Manage overall revenue and employee mix in line with organizational margin targets
Client Relationship Management:
Cultivate and maintain strong relationships with clients, providing ongoing support and service.
Act as the primary point of contact for clients, ensuring customer satisfaction and fostering long-term partnerships.
Develop and deliver compelling presentations and proposals to potential clients.
Collaboration & Teamwork:
Work closely with internal teams such as technical experts, marketing, and customer support to ensure a seamless sales process.
Collaborate with other sales teams to share best practices, strategies, and insights.
Reporting & Documentation:
Maintain accurate records of activities, opportunities, and progress in CRM systems.
Provide regular updates on sales performance, forecasts, and pipeline management.

Desired Qualification & Experience:

Bachelor's Degree / Masters Degree in Finance / Computer Science / Information Technology / Business Administration, with minimum 10 years of overall and 2 to 3 years of Account Management Experience
Proven experience in frontline sales within the technology services industry (IT, cloud, data, software, etc.)
Experience in Selling propositions to Site Leaders, Centre Heads, Functional Heads across both business & IT & proven ability to sell software services, application development, analytics & cloud services / solutions and sound understanding of computing, programming and software engineering
Technology Services account management experience
Ability to drive synergies and connect the dots functionally to spot opportunities
Excellent communication, negotiation, and presentation skills.
Self-motivated with the ability to work independently and as part of a team.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Familiarity with CRM software (e.g., Salesforce, Dynamics) and other sales tools.
Ability to interface with both internal team members and external customers as part of solutions-based sales approach
Ability to energize, develop and build rapport at all levels within an organization

Account Manager