Account Manager - Bangalore
CROWDSTRIKE
5 - 10 years
Bengaluru
Posted: 16/01/2025
Job Description
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
CrowdStrike is seeking an Account Manager to be join the team and be responsible for ensuring that customers are thriving with our next generation endpoint technology. You will focus on high levels of adoption to ensure customer satisfaction as well as be drive all cross and upsell within your accounts. You will identify key customer MBO’s to drive a roadmap, milestones and creation of customer champions as a trusted advisor. The ideal candidate will have a strong track record of success, consultative selling approach, and hail from a SaaS or security company. You will need to be a great listener, strong communicator, as well as a curious and creative problem solver.
What You’ll Do:
Serve as the primary point of contact for clients while collaborating with Sales, Customer Success and Product to ensure the existing customer base is receiving the value they expect from their implemented solutions.
Achieve a quota of new sales growth within your select customer base each quarter.
Be a customer advocate, driving relationships with key customers and creating new champions.
Identify whitespace in existing accounts and create value based presentations to promote upgrades and cross-sells.
Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio.
Devise and execute account strategies and plans to maximize customer success and account growth.
Provide high touch customer service, including escalation and coordination of support issues as needed.
Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.
What You’ll Need:
Track record of meeting or exceeding expectations in an individually focused, quota carrying role.
Technical aptitude and ability to learn new concepts quickly.
Exceptional written and verbal communication skills.
Must be a self-starter with the ability to work independently and also in a team environment.
A curious nature with a desire to learn and a competitive spirit.
High level of comfort handling client objections and negotiations.
Excellent time management skills.
Security or SaaS sales experience desired.
#LI-VD1
Benefits of Working at CrowdStrike:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
About Company
CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world’s leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed — one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware._x000d_ _x000d_ _x000d_ There’s much more to the story of how Falcon has redefined endpoint protection but there’s only one thing to remember about CrowdStrike: We stop breaches.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).