Account Management Lead

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

We contribute towards Grab's vision of being Southeast Asia's super app by providing everyday services that matter most to consumers in Indonesia. We develop business strategies that help us achieve our vision in serving our community. We create beneficial collaborations with merchant partners to enhance their business offering and improve the lives of customers.

Get to Know the Role 

Your job as a AM Lead will have two central focuses. The first will be to support our local sales team in making favorite local merchants available for delivery. The second will be to grow and train the team to ensure that sales goals are exceeded. This is an onsite role based in Dumai. You will be reporting to the Merchant Partner Assistant Manager. This role will be on a 1-year contract basis.

The Critical Tasks You Will Perform

• Leading for AME Dumai and Duri Area (Kab Bengkalis)
• Monitoring all team execute the OKRs
• Build good relationship to Big Brands
• Deal partnership to principle (Food or Non Food) to collaboration New Campaign

What Essential Skills You Will Need

• 4+ years of experience in sales business development, account management or operations
• Experienced in handling and dealing with partners (account management experience)
• An exceptional track record of driving revenue through partnerships
• Proficient in English
• Passion for the on-demand delivery space, and food delivery in particular
• Comfortable to work using laptop and internet
• Experience establishing communication and engagement with prospects

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.