Account Director - Client Servicing & Growth [Creative & Digital Agency]
Paper Plane Tales
5 - 10 years
Mumbai
Posted: 31/01/2026
Job Description
Experience required: Minimum 5 years at a digital marketing agency, in client servicing & digital brand management (website/social media/production/UI/UX/branding/strategy).
Experience in business development/pitching & presentation design is a must.
Role title: Account Director - Client Servicing & Growth (Creative & Digital Agency)
Position: Full-time, hybrid (Lower Parel, Mumbai)
Apply if you are:
A successful client servicing team lead who understands how to read a P&L, drive costing strategy for new business and how to grow and manage teams.
The agency: We're a unique, strategy-first agency that puts together bespoke teams of freelance experts for fast-growing brands. We hire selectively and culture-fit is crucial for us!
Apply if you are:
- Experienced (min. 5 years) in client servicing & growth, working with a digital marketing agency
- Experienced in managing clients and teams providing services like social media marketing, digital marketing campaigns, websites, production and more
- Experienced in new business pitches and strategy
- Passionate about working with fast-growing startups
- A people-person
- A detail-oriented person
- Keen to work in a start-up / founder-led atmosphere
Job Role:
- New business strategy and pitches
- Client-facing operations & strategy across client accounts
- Develop & leverage upsell and cross-sell opportunities
- Quality control, process setting & creative strategy for internal and external teams
- Partnerships (vendor pool) strategy & development
- Marketing & brand growth for Paper Plane Tales
Apply on LinkedIn.
Website: paperplanetales.com
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