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Account Director - Client Servicing & Growth [Creative & Digital Agency]

Paper Plane Tales

5 - 10 years

Mumbai

Posted: 29/01/2026

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Job Description

Experience required: Minimum 5 years at a digital marketing agency, in client servicing & digital brand management (website/social media/production/UI/UX/branding/strategy).

Experience in business development/pitching & presentation design is a must.


Role title: Account Director - Client Servicing & Growth (Creative & Digital Agency)

Position: Full-time, hybrid (Lower Parel, Mumbai)


Apply if you are:

A successful client servicing team lead who understands how to read a P&L, drive costing strategy for new business and how to grow and manage teams.


The agency: We're a unique, strategy-first agency that puts together bespoke teams of freelance experts for fast-growing brands. We hire selectively and culture-fit is crucial for us!


Apply if you are:

  • Experienced (min. 5 years) in client servicing & growth, working with a digital marketing agency
  • Experienced in managing clients and teams providing services like social media marketing, digital marketing campaigns, websites, production and more
  • Experienced in new business pitches and strategy
  • Passionate about working with fast-growing startups
  • A people-person
  • A detail-oriented person
  • Keen to work in a start-up / founder-led atmosphere


Job Role:

  • New business strategy and pitches
  • Client-facing operations & strategy across client accounts
  • Develop & leverage upsell and cross-sell opportunities
  • Quality control, process setting & creative strategy for internal and external teams
  • Partnerships (vendor pool) strategy & development
  • Marketing & brand growth for Paper Plane Tales


Apply on LinkedIn.

Website: paperplanetales.com

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