Account Delivery Manager

Position: Account Delivery Manager / LOB Head

Location: Kharadi, Pune

Job Description: You will be responsible for overseeing and ensuring the successful delivery of our services to our clients. This is a pivotal role, and we are seeking an individual with the level of expertise and experience typically found in a Delivery Management. Your main responsibilities will include:

Responsibilities:

• Build the base for all development and conceptualize different service offerings & solutions to customer, as well as in ensuring the delivery of services for customer. Would need to take ownership of all key performance parameters to drive the operating margin of the accounts
• Responsible for establishing operating procedures, work assignments, planning, and all project management activities across the horizontal
• competency building and complete responsibility & ownership for Delivery excellence in the respective area
• Bringing strong technology leadership to drive high quality and solutions
• Complete ownership of deliveries, including people management, project oversight and delivery strategies
• Build and Maintain strong relationships with all key internal and external stakeholders
• Assessing training requirements and ensuring continued technical improvement of all our resources
• Leading, Growing and mentoring the team

Necessary requirements:

• Should have extensively worked on with OEM customers and realization programs handling at least $5 Million account
• At least 15+ years experience in off-highway/ER&D industry with at least 3+ yrs of account management experience
• Previous experience at the level of a Delivery Management
• Strong interpersonal and communication skills
• Willingness to travel to client locations once a quarter for one week