Account Communications & Executive Assistant

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities

Executive Support

• Manage complex calendars and schedule appointments, meetings, and travel arrangements
• Screen and prioritize incoming calls, emails, and correspondence
• Prepare and edit documents, presentations, and reports
• Coordinate and organize meetings, conferences, and events
• Maintain confidential files and records
• Anticipate executive needs and proactively resolve issues

Account Communication Management

• Serve as the primary point of contact for assigned client account, managing day-to-day communications and relationships
• Develop and implement tailored communication strategies for Internal Stakeholders, client, aligning with their goals and brand identity
• Create and deliver high-quality written content including press releases, newsletters, social media posts, and marketing materials
• Monitor industry trends and provide strategic communication advice to clients
• Organize and conduct client meetings, presentations, and status updates
• Coordinate with media outlets and manage public relations efforts for clients
• Analyse the effectiveness of communication strategies and provide regular reports

Cross-Functional Responsibilities

• Serve as a liaison between executives, internal teams, and external stakeholders
• Research and compile information for executive and client decision-making
• Handle sensitive information with discretion and confidentiality
• Contribute to new business pitches and proposal development
• Provide general administrative support as needed

Qualifications

• Bachelor’s degree in communications, Business Administration, or related field preferred
• 3-5 years of experience in executive administrative support and/or account management
• Exceptional organizational and time management skills
• Strong written and verbal communication abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with calendar management, travel coordination, and client relationship management
• Knowledge of various communication channels and current industry trends
• Ability to handle confidential information with discretion
• Problem-solving skills and attention to detail
• Ability to work independently and prioritize multiple tasks

Desired Skills

• Familiarity with data analytics and reporting tools
• Crisis communication experience
• Additional language skills

Personal Attributes

• High degree of professionalism and confidentiality
• Proactive and solution-oriented mindset
• Strong interpersonal skills and emotional intelligence
• Adaptable to changing priorities and deadlines
• Ability to work effectively under pressure
• Creative problem-solver with a strategic mindset
• Self-motivated with a proactive approach to work

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.