811-CEC-Relationship Manager-VRM-Digital Banking Kotak 811-VRM
Kotak Mahindra Bank
5 - 10 years
Hyderabad
Posted: 3/18/2025
Job Description
Job Role
- Develops and expands existing High Net worth Customer relationships for liabilities
- Deepens relationships sourcing family accounts
- Cross sells bank products & builds penetration for remote banking channels like net/mobile banking
- Informs customers of new products or product enhancements to further expand the banking relationship.
- Maintains complete relationship record for assigned customer accounts.
- Ensures high levels of customer service orientation to meet benchmark NPS.
- Collaborates with the field sales teams to ensure lower cycle times and best conversion ratios
Job Description
- Graduate with min 2 years, or Post Graduate with a min of one year of experience
- Experience in tele-sales or relationship management in BFSI preferred.
- Certified in AMFI/IRDA
- Excellent communication skills – Verbal & Written
- Flair for Sales
- Good listening skills and strong communication abilities.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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