| EXPERIENCEKotak Mahindra Bank, Noida —Sr. Manager-Talent AcquisitionNov 2022 - PRESENT - Handling the hiring for pan India on contact center for Front level and mid-level.
- Spoc for multiple Business Vertical which includes Premium Process.
- Handling End to End Recruitment of Contact Centre bulk hiring for Premium process through diverse channels and closing 80-100 numbers ever month. Also taking care of support level of hiring for Mumbai Centre.
- Developing customized sourcing strategies keeping in mind cost of hire, delivery TAT, candidate profile and resources thereby ensuring 100% fill rate as per requirements and compliance standards.
- Reviewing pre-Joining pre joining checks and documentation as per the compliance requirements of the organization and maintaining 100% adherence.
- Maintain MIS to analyze the quality of the hiring done in the zone.
- Managing active base of vendor/Consultancies which includes frequent interaction to understand the challenges been faced at their end, If any & smoother processing of their payments without delay.
- Ensuring smoother on boarding & exit processes been followed without fail & analyse the candidate‘s self-experience through questionnaire filled by him/her at both stages.
HDB financial Services, Noida —Centre HRJan 2019 - Oct 2022 - Handling end-to-end mid to senior recruitment through Job Portals, Referrals, Consultants and Internal Company Database.
- Identifying future staffing needs.
- Responsible for effective manpower planning for Non-IT positions like Marketing, Legal, Customer Experience, and Sales & HR Professionals.
- Sourcing via diverse channels like Job portals, LinkedIn and referencing to maintain a healthy sourcing mix.
- Preliminary screening and conducting first stage interview.
- Pre & post offer documentation, Negotiating with candidates
- Formulating the salary structure of new hires.
- Preparing and issuing offer letters, appointment letters & confirmation letters.
- Background verification, Joining formalities, induction for all the new hires.
- Ensuring smooth on-boarding process and making new hires familiar with the organizational goals and objective
- Building effective and trustworthy relationships with employees.
- Interacting and meeting employees to understand challenges and grievances to resolve the same.
- Currently acting as a first level of escalation for all employee-related queries.
- Maintaining healthy internal communications and ensuring proper channels for the escalations.
- Organized many employee communication forums like– One on One Interviews, Skip level meeting, project team meeting etc.
- Organized fun activities at the location level.
- Planning & execution of monthly engagement events.
- Taking new initiatives to boost employee morale and engagement level.
- Conducting exit interviews. Sharing all the Full and Final inputs with the payroll team to process.
- Ensuring healthy separation and issuing relieving letters.
Indiamart Intermesh Ltd., Noida— Executive- Talent AcquisitionSept 2017 -Jan 2019 - Work with the Talent Acquisition team along with hiring managers/stakeholders to assist in ongoing recruitment efforts.
- Identify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagement.
- Manage the recruitment process and life cycle, including initial assessments, interviews, documentation and offers.
- Searching candidates according to the requirement through various recruitment methods such as Portals, Head hunting and referencing.
- Pre & Post offer documentation, Issuing offer letter & appointment letter.
KAZO Fashion Private Limited, Noida — Management Trainee – Talent Acquisition & Talent ManagementNov 2016- Sep 2017 - Handled role of HR leader where I have to foster people centric approach which enable to deliver organization goals in a healthy work culture, single point of contact for sales team for any of their business needs or grievance redressal.
- Acting as a bridge between Business Head and Sales Managers via effective communication of the message vice versa .
- Worked in close cohesiveness with the Sales Team, looking after their business needs including manpower.
- Annual Manpower Planning budgeting and adherence to the same
- Responsible for entire life cycle management for pan India Sales and HO employees - Recruitment, On boarding, Compensation, Performance Management, Exit Management.
| SKILLS - HR Policy Execution
- Recruitment/Talent Acquisition Induction/orientation
- Training & Development
- Employee Relations / Welfare
- Employee Engagement
- Payroll Management
- Grievance Handling
AWARDS - Go-Getter Award at HDB Financial Services(2021)
- Employee of the Month at HDB Financial Services(2019)
EDUCATION - MSW(HR), Kurukshetra University(2014-2016)
- B.Com, Delhi University(2012-2014)
- 12th from CBSE Board(2012)
- 10th from CBSE Board(2010)
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