(IND) STAFF, PRODUCT MANAGER

Position Summary...

What you'll do...

Your Opportunity

As a part of the Accounts team, you will be focused on driving a seamless User Registration and Login experience. You will simplify and enhance customer login experience by enabling different modes of identifying customers across Store and ecommerce and also providing state of the art login mechanisms to promote a seamless login experience. You will do all this while keeping in mind the need to maintain the highest standards of user trust and security, ensuring user privacy and being compliant to international laws for user consent and information sharing. In addition, you will have the opportunity to drive the digital memberships charter across User Experience, Membership Acquisition and Retention. You will be working very closely with some brilliant product, design and technology minds that shape consumer behaviours which will eventually drive brand loyalty to Walmart.

Responsibility

• Identifying product driven solutions to drive scalable, sustainable & high velocity growth at each stage of the customers lifecycle across all of Walmart's international markets.
• Collaborate extensively with international market stakeholders to define a coherent backlog to build a state of the art user identification and authentication systems.
• Coordinate with team of product managers and analysts to plan and deliver the roadmap to meet business objectives.
• Work closely with other product managers to help define product requirement definitions, identification of key metrics, research, metrics analysis.
• Work with other analysts, engineering, design, and other Walmart partners to define the data requirements, measurement methodologies and influence UX for all customer engagement initiatives.
• Work with Business team to get the right set of requirements prioritized and assist them in identifying right set of KPIs which can be measured once the Product/feature goes live.

• Engage key stakeholders, working closely with cross-functional leaders and other product leaders in multiple product areas to build enthusiasm for the product vision.

• Conduct industry and competitive analysis to understand the emerging seller and customer behaviour trends in ecommerce industry to identify new opportunities.
• Conduct customer research to define customer segments and identify needs to inform product roadmap.

• Manage project ambiguity, complexity, and interdependencies in an organized and structured way and willing to do what it takes to make our product successful.

Our Ideal Candidate

Our ideal candidate is a customer-centric, fluent in analytics, design thinker, self- motivated individual focused on solving customer problems. They have a strong sense of product ownership coupled with a strong passion for technology and innovation. They are excellent communicators and build strong cross-functional   relationships,   internally   and   externally. They are results-oriented and demonstrates a strong bias for action. Good communication and presentation skills is a must have taking into consideration the business team and core team members across multiple geographies.

Desirable Qualifications

• Bachelor's degree in Computer Science, engineering, or related field. MBA from a premium institute will be an added advantage.

• 6 to 8 years of experience in Product management.

• Experience in handling user accounts and security on eCommerce platforms would be strong plus. Exposure to marketplace models, omni-channel experience would be an added advantage.

• Exposure to any digital membership programs in eCommerce would be a big plus.

• Domain knowledge of understanding user behaviours, ecommerce, omni-channel retail, customer lifecycle orchestration, marketing technology would be a big plus.

• An entrepreneurial drive and demonstrated ability to drive stretch goals in an innovative and fast-paced environment while building scalable solutions across different geographies.

• Ability to leverage a variety of techniques to influence various team members and stakeholders being deeply familiar with quantitative, qualitative, market research and experimentation.

• Strong oral and written communication skills are crucial, proven ability to influence others internally and externally.

• Working with distributed teams across different geographies is desirable.

• Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize

• Must be able and willing to think and act strategically and tactically

Our Team

The International Technology organization  works with Walmart International which includes more than 5,900 retail units, operating outside the United States with 55 banners in 26 countries such as Africa, Argentina, Canada, Central America, Chile, China, India, Japan, Mexico and United Kingdom. We work on technologies that intersect a wide variety of business models for grocery, general merchandise, and the warehouse format. Our focus is to build a continuous, seamless, omni-channel customer experience across physical stores, eCommerce, and mobile commerce, that is unique to Walmart and sets us apart from our competition. We are building grounds up platforms and products using cutting edge technology. We provide unique opportunity to fully own the end-to-end tech transformation.

As a part of the Accounts and Digital Memberships team within the International Technology organization, you will be a part of a team that works across managing User Registration, Login, User Security and memberships across different markets building features and capabilities that form the cornerstone of enabling a seamless Walmart shopping experience.

About Walmart Global Tech

From entry-level to executive positions, Walmart provides limitless opportunities for growth, and career development. Walmart started small, with a single discount store and the simple philosophy of selling more for less. Today, we are a growing technology-enabled company founded on the same values as our first store. We establish clear expectations, empower associates to manage their work, and hold ourselves and one another to a high standard. Walmart's scale enables us to have an. No other company has the reach of Walmart, with 2.3 million associates worldwide and over 230 million weekly customers. Walmart is reshaping retail by investing in an expanding workforce. While technology is at the heart of our digital transformation, people are the reason we succeed and the force behind our innovations. We train our team in the skillsets of the future and bring in experts like you to help us grow.

Flexible, Hybrid Work

We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...