Web Operations Manager

We are seeking a proactive and tech-savvy EdTech Support Executive to manage and support our digital education ecosystem, including website operations, social media marketing, and Learning Management System (LMS) support.

Role: Website Operations (Ed-tech Support Executive)

Location: Mumbai, Work from Office

Experience: 2 - 4 Years

Qualifications: Graduate/Post Graduate in related fields.

Technical Skills:

1. Basic website CMS knowledge (WordPress/Wix/Drupal / Core PHP(MVC), MySQL, Javascript, HTML. CSS, Bootstrap)
2. Familiarity with LMS platforms (Moodle, Canvas, Thinkific, Google Classroom, etc.)

Key Responsibilities

Website & LMS Management

• Manage website updates, course uploads, announcements, and LMS administration.
• Upload learning content, assessments, and resources.
• Monitor website performance, user experience, and resolve technical issues.
• Support faculty and learners with platform access and course delivery.

Digital Marketing & Social Media

• Execute social media campaigns across major platforms.
• Create and schedule content, creatives, and promotional campaigns.
• Monitor engagement, analytics, lead generation, and paid promotions.
• Manage online community interactions and inquiries.

Content & Operational Support

• Coordinate webinars, live sessions, and virtual events.
• Manage email campaigns, newsletters, and learner communications.
• Maintain digital records and generate performance reports.
• Collaborate with academic, marketing, and technical teams to ensure smooth operations.

Interested candidates please share resumes at: nikhat.khan@rkswamy.com