Role & responsibilities

1. Technical Leadership & Product Validation

Design, implement, and supervise field feeding trials for canine and feline nutrition products.
Monitor palatability, digestibility, stool quality, coat condition, weight management, activity levels, and overall animal performance during trials.
Collect, consolidate, and scientifically analyze trial data and customer feedback.
Develop technical reports and present findings to senior management.
Identify formulation gaps, performance limitations, and opportunities for product enhancement.
Collaborate with formulation and R&D teams to improve nutritional performance and market competitiveness.
Support development of therapeutic, functional, and life-stage nutrition products.

2. Customer & Market Feedback Management

Establish structured systems for gathering breeder, veterinarian, retailer, distributor, and pet parent feedback.
Analyze complaints, field observations, and product performance trends.
Conduct root-cause analysis on technical issues and recommend corrective actions.
Track competitor product performance and emerging nutritional trends.
Translate field intelligence into commercially viable product improvement initiatives.

3. Manufacturing & Production Supervision

Provide technical oversight during production of pet food products.
Ensure manufacturing processes align with nutritional specifications and quality standards.
Monitor ingredient quality, production consistency, and finished product compliance.
Work closely with QA/QC and operations teams to maintain product integrity.
Support troubleshooting of production-related nutritional or palatability challenges.
Assist in establishing SOPs, feeding guidelines, and technical manufacturing protocols.

4. Technical Support to Sales & Marketing Teams

Train sales teams, distributors, and channel partners on product positioning, nutritional science, and competitive differentiation.
Conduct technical seminars, veterinary meets, breeder workshops, and educational programs.
Support key customer meetings with technical expertise and product recommendations.
Assist marketing teams with scientifically accurate technical content, claims substantiation, brochures, and educational materials.
Address technical queries from veterinarians, breeders, distributors, and consumers.

5. Business Development & Commercial Contribution

Act as a senior technical-commercial representative for the company in domestic and international markets.
Build relationships with veterinarians, breeders, pet specialty retailers, distributors, and institutional customers.
Identify new market opportunities, product gaps, and strategic partnerships.
Support expansion into new geographies and therapeutic nutrition categories.
Participate in trade exhibitions, conferences, veterinary events, and customer presentations.
Contribute to revenue growth through technical credibility and relationship management.

6. Regulatory & Compliance Support

Ensure technical and nutritional compliance with applicable pet food regulations.
Assist with label reviews, ingredient approvals, technical documentation, and product registrations where applicable.
Support implementation of quality assurance and food safety standards.

Preferred candidate profile

Education

Experience

Experience working with:

Key Performance Indicators (KPIs)

Role:Strategic Management - Other

Industry Type:Food Processing

Department:Strategic & Top Management

Employment Type:Full Time, Permanent

Role Category:Strategic Management

Veterinary Technical Head