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USI-CTH Oracle Fusion cloud Functional Helpdesk SME

Alignity

2 - 5 years

Bengaluru

Posted: 27/04/2026

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Job Description

About the role

Serve as a Functional Helpdesk SME specializing in Oracle Fusion Cloud, responsible for configuring the system and collaborating with clients to develop tailored solutions.


Key responsibilities

  • Collaborate with clients to gather and analyze Helpdesk requirements.
  • Propose and implement configuration solutions aligned with client needs.
  • Manage and optimize integration points within the Oracle Cloud Helpdesk environment.
  • Provide functional expertise and troubleshooting during Helpdesk operations.


Required skills and experience

  • Proficient in Oracle Cloud Helpdesk configuration and functionality.
  • Strong understanding of integration points related to Helpdesk.
  • Experience engaging with clients to translate requirements into system solutions.
  • Ability to configure and customize Oracle Fusion Cloud Helpdesk modules effectively.


Location

Bangalore, Karnataka, India

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