Training Manager (L&D)

Training Manager Learning & Development (Interiors Industry)

Location: Dubai & India

Experience: 610 Years

Reporting To: Group HR Manager

Candidates must possess a minimum of 6 years of dedicated experience in Learning & Development (L&D). Applicants with a background primarily in HR Generalist roles or other non-L&D HR functions are not eligible to apply.

Role Overview

The Training Manager L&D will be responsible for conceptualizing, building, and executing the complete Learning & Development framework from scratch for an interiors-focused organization. The role covers technical, behavioral, safety, quality, and leadership training across site-level workforce, engineers, designers, project managers, sales teams, and senior leadership.

Key Responsibilities

1. L&D Strategy & Framework

• Design and implement a company-wide L&D strategy aligned with business goals.
• Create training architecture covering onboarding, functional skills, soft skills, compliance, and leadership development.
• Establish competency frameworks for Level 1 employees up to management.

2. Training Needs Analysis (TNA)

• Conduct detailed TNA across site staff, designers, project teams, procurement, sales, and management.
• Identify skill gaps related to interiors execution, quality standards, timelines, client handling, and safety.

3. Program Design & Content Development

• Develop training modules for:
• Site & Level 1 Staff (helpers, supervisors, technicians)
• Engineers, Designers & Project Managers
• Sales, CRM & Client Interaction Teams
• People Managers & Leadership
• Create SOP-based training for interior execution, material knowledge, quality checks, safety protocols, and tools/software.
• Build training manuals, presentations, videos, toolkits, and assessments.

4. Training Delivery & Facilitation

• Conduct classroom, on-site, and virtual training programs.
• Train site teams on execution standards, safety, productivity, and quality control.
• Facilitate soft skills, communication, leadership, and managerial effectiveness programs.

5. Learning Systems & Processes

• Set up onboarding and induction programs from scratch.
• Implement LMS or internal training trackers for attendance, progress, and certifications.
• Create train-the-trainer programs to build internal faculty.

6. Performance & Impact Measurement

• Define training KPIs and ROI metrics.
• Measure effectiveness through assessments, on-the-job application, and performance improvement.
• Publish training dashboards and reports for management review.

7. Compliance, Safety & Quality Training

• Ensure regular training on:
• Safety standards and site compliance
• Quality benchmarks and audits
• Process adherence and SOPs
• Coordinate with Operations and Quality teams.

8. Leadership & Culture Development

• Design leadership development programs for first-time managers to senior leaders.
• Drive culture-building initiatives aligned with company values.
• Support succession planning and talent development initiatives.

Required Skills & Competencies

• Strong expertise in L&D strategy building from scratch
• Experience in interiors, construction, real estate, or project-based industries (preferred)
• Excellent facilitation and stakeholder management skills
• Strong instructional design and content creation capability
• Data-driven approach to measuring training effectiveness
• Hands-on, execution-focused mindset

Educational Qualification

• MBA / PG Diploma in HR, L&D, Organizational Development, or equivalent
• L&D / Training certifications will be an added advantage

Experience

• 610 years in Learning & Development
• Proven experience in setting up L&D systems from zero
• Exposure to multi-level workforce training (blue-collar to leadership)

Key Success Indicators

• Reduction in execution errors and rework
• Improved site productivity and quality scores
• Faster onboarding and role readiness
• Strong leadership pipeline and people capability growth