Telesales Executive

Job Title: Telesales Executive

Location: Mumbai

Salary: Rs 25,000 to Rs 30,000 per month

Office Hours: 10 AM to 7 PM

Work Mode: Hybrid (5 days WFH | 1 days WFO / field visits)

Organisation: Expert-Ease Tutorial Solutions Private Limited

About Expert-Ease Tutorial Solutions Private Limited

Expert-Ease Tutorial Solutions Private Limited (www.expert-ease.in) is a Mumbai-based listing and onboarding edtech platform for academic tutors and extracurricular instructors catering to Pre-Primary to Grade 12, with extracurricular skills open to learners of all age groups. The extra-curricular skills are open for students of all age-groups. We are committed to screen-free, personalised learning experiences delivered at the comfort of students' homes.

Role Overview

As we continue to grow Expert-Ease Tutorial Solutions Pvt Ltd, we are excited to open up an opportunity for an experienced Mumbai-based Telesales Executive to join our expanding team.

Key Responsibilities

Act as the primary point of contact for registered teachers and newly onboarded parents/clients.

Handle inbound and outbound leads through telecalling, ensuring timely follow-ups and effective conversions of both teachers and parents.

Minimum 50 dialled numbers expected and 30 leads to be pitched ( teachers/parents).

Monthly target of minimum 20 teachers and 5 parents to be achieved. No cap on upper limit.

Manage end-to-end client servicingfrom enquiry to successful tutor/parent onboarding.

Conduct virtual Parent-Teacher Meetings (PTMs) and ensure proper documentation.

Create and share demo report cards and learning updates with parents.

Provide administrative support for all active tuitions, including scheduling and coordination.

Resolve teacher and parent queries at the first level with clarity and empathy

Support in lead generation initiatives.

Coordinate with colleges and institutions for seminars, orientations, and job fair participation.

Work towards defined targets and contribute to overall business growth.

Candidate Requirements

Graduate in any discipline.

2 to 5 years experience in telesales.

Should be based in Mumbai

Excellent verbal communication skills in English and Hindi/Marathi.

Well-versed in social media management.

Confidence in making calls and engaging with parents, teachers, and institutions.

Comfortable using tools like Google Sheets, Google Slides and WhatsApp Business.

Strong organisational, coordination, and follow-up skills.

Ability to manage a hybrid role (remote + on-field) independently.

Should have a laptop, mobile and strong Wi-Fi connection.

How to Apply

Interested candidates can either apply through LinkedIn or mail their CVs to shubhra@expert-ease.in