Technical Writing Intern

Job Summary -

As a Technical Writer Intern, you will work closely with Product, Engineering, Customer Success, and Leadership teams to create clear, concise, and user-friendly documentation. You will help translate complex technical concepts into content that delivers real business value and enhances the user experience.

This role offers hands-on exposure to product documentation, knowledge management, and cross-functional collaboration in a fast-paced product environment.

Primary Accountabilities -

• Assist in creating and maintaining high-quality technical documentation including user guides, FAQs, release notes, and knowledge base articles.
• Simplify complex technical concepts into clear and engaging content for diverse audiences.
• Edit and proofread content to ensure consistency, clarity, and adherence to style guidelines.
• Collaborate with Product Managers, Engineers, QA and Customer Success teams to gather information and validate documentation.
• Support the development of documentation in formats that best meet user needs (web, PDFs, internal tools).
• Participate in interviews and discussions with subject matter experts to understand product features and workflows.
• Help organize and structure knowledge assets within internal knowledge management systems.
• Ensure documentation aligns with product releases and timelines.

Best Fit Profile -

• Currently pursuing or recently completed a Bachelors degree in English, Communications, Computer Science, or a related field.
• Strong written and verbal communication skills.
• Basic understanding of technical concepts or software products (preferred but not mandatory).
• Good editing and proofreading skills with attention to detail.
• Ability to break down complex information into simple, user-friendly content.
• Strong willingness to learn and collaborate across teams.
• Familiarity with documentation tools (Google Docs, Notion, Confluence, etc.) is a plus.
• Exposure to content or knowledge management systems is an advantage.
• Interest in domains like Agri-tech is a bonus but not required.
• Awareness or exposure to AI-assisted writing tools and an interest in leveraging AI for documentation efficiency is a plus.
• Understanding of software development lifecycle (SDLC), Agile workflows, and release processes is an advantage.