Technical Writer
TransUnion
2 - 5 years
Bengaluru
Posted: 19/05/2026
Job Description
TransUnion's Job Applicant Privacy Notice
What We'll Bring:
* Develop, maintain, and deliver high-quality technical documentation for product releases, including:User guides
Administration guides
API and developer documentation
Release notes
Troubleshooting and knowledge base content
* Own documentation deliverables for assigned features from planning through release.
* Work closely with Engineering, Product Management, Support, and UX teams to gather technical information and produce accurate, user-focused content.
* Review and improve existing documentation for consistency, usability, and reuse.
* Apply structured authoring and content reuse best practices.
What You'll Bring:
Content Strategy and User Enablement
* Contribute to improving documentation experience and content discoverability.
* Create and maintain e-learning modules, tutorials, guided learning assets, and other user enablement materials.
* Support product onboarding and customer education through digital learning content.
Collaboration and Process Improvement
* Participate in Agile development cycles and represent documentation in feature planning.
* Drive documentation reviews and ensure alignment with quality standards and style guidelines.
* Contribute ideas for process improvements, documentation innovation, and content operations efficiency.
* Mentor junior writers when needed and support peer reviews.
Impact You'll Make:
* Exposure to cloud or PaaS technologies.
* Knowledge of Instructional Design principles is highly desirable.
* Experience with e-learning authoring tools such as Captivate, Articulate, or similar tools is a plus.
* Exposure to AI-assisted documentation or content automation initiatives is an added advantage.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job Title
Sr Analyst, Applications DevelopmentAbout Company
TransUnion is a global information and credit reporting company that provides credit risk, fraud detection, and identity management solutions. It collects and analyzes data on individuals and businesses, offering insights to help organizations make informed decisions about lending, risk management, and consumer behavior. TransUnion serves various industries, including finance, insurance, healthcare, and government, providing services that support credit scoring, fraud prevention, and regulatory compliance. Headquartered in Chicago, Illinois, TransUnion operates worldwide to help businesses manage risk and empower consumers to understand and improve their financial health.
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