Technical Writer

Were looking for a detail-oriented Technical Writer to create and maintain clear, structured documentation including SOPs and Knowledge Base articles.

Key Responsibilities

• Develop and update SOPs & KB content Work with SMEs to simplify complex information
• Ensure documentation quality, consistency, and usability

What were looking for:

• Experience in technical writing/documentation (3 - 5 years)
• Familiarity with tools like MS Office, ServiceNow, or SharePoint

Required Skills and Experience:

• Content Creation & Updates: Research, design, write, and maintain high-quality SOPs, user guides, release notes, and internal KB articles.
• Lifecycle Management: Regularly audit the existing document repository to archive outdated information and ensure all content reflects current systems and policies.
• Simplification: Translate intricate technical workflows, engineering notes, and compliance requirements into easy-to-understand, step-by-step instructions.

Soft Skills:

• Strong communication and documentation skills.
• Customer-focused with a proactive mindset.
• Detail-oriented and able to manage multiple priorities