Hi Connections

Teamware is hiring for Technical support Engineering role

Location: Noida

NP:1month

Experience:1+years

What you will do:

Experience/Qualifications Required

Must be a Graduate , Technical degree preferred

1-3 years of experience with International Technical Support Center, Enterprise Support is preferred

Experience in troubleshooting software on Windows and /or Mac operating systems.

Technical Support or implementation experience, supporting enterprise software solutions.

Experience working in a team environment, managing a diverse workload

Outstanding written & verbal communication skills in English with a neutral accent

Experience in one or more of the following additional areas: Database technology (SQL); Web technology (HTML,

JavaScript, CSS, XML, PHP), Networking Technologies (TCP/IP, DNS)

Ability to multi-task and perform effectively under pressure

Excellent analytical skills and ability to navigate challenging situations in a professional manner.

General cultural awareness, particularly for agents who are supporting customers in a region other than the one

theyre located in (e.g. ability to detect & understand different regional accents, general knowledge of what the

capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers).

If interested do share cv to manasa.a@twsol.com

Technical Support Specialist