Technical Operations Lead

We are seeking a highly experienced Technical Operations Lead to lead end-to-end technical and operational functions, ensure compliance with safety and client standards, and drive operational excellence across sites. This is a senior leadership role requiring strong technical expertise, people management skills, and client-facing capabilities.

Key Duties & Responsibilities

• Collaborate with Site and Global HSE teams to ensure strict adherence to safety, health, and environmental guidelines.
• Oversee all administrative matters on-site, scrutinize the performance of functional teams, and provide strategic guidance to improve efficiency and processes.
• Lead and support site teams on complex technical operations to achieve MTTF & MTBF objectives, covering:
• HT & LT Power Distribution Systems
• UPS Systems
• IBR Boilers
• Air Compressors
• HVAC Systems
• SCADA / BMS
• Fire Protection Systems
• Manage manpower, machinery, and materials required for operations, ensuring optimal inventory levels to meet business and contractual targets.
• Proactively develop, manage, and strengthen client relationships while ensuring delivery of expected service levels.
• Ensure full compliance with client contracts and consistently meet or exceed defined Key Performance Indicators (KPIs).
• Lead vendor management activities including contract development, service delivery oversight, and performance evaluation.
• Work closely with cross-functional leadership and site teams to resolve operational challenges and improve service outcomes.
• Drive training initiatives, regional workshops, and continuous improvement programs across sites.