Technical Operation Manager

Location: Ahmedabad

Company: Cord4 Technologies

Experience Required: 5+ Years

Employment Type: Full-Time | 5 Days Working

Cord4 Technologies is looking for a Technical Operations Head to lead technical operations, development coordination, and system management for our AI-powered SaaS products. The ideal candidate has hands-on exposure to AI/ML-driven product environments, strong operational leadership, and the ability to bridge technical execution with business growth.

Manage day-to-day technical and operational activities across AI/SaaS product lines

Coordinate with developers, AI/ML engineers, QA, and project teams to ensure smooth execution

Oversee integration and operational reliability of AI-based features (automation, intelligence modules, predictive tools)

Monitor project execution, timelines, and delivery processes for product and client deliverables

Direct client coordination requirements gathering, updates, delivery timelines

Collaborate with leadership on technical roadmap planning and business growth strategy

Identify technical/operational bottlenecks and drive process improvements

Maintain system security, data governance, and workflow efficiency across AI systems

Lead team meetings, performance tracking, and technical reporting to CEO/leadership

Support recruitment and technical evaluation for AI/IT team hiring

Strong understanding of IT operations, SDLC, and AI/ML product lifecycle

Hands-on experience working with AI tools/platforms e.g., LLM-based products, AI automation tools, ML model deployment, or AI-integrated SaaS systems

Required IT Technical knowledge.

Experience managing technical and/or AI engineering teams

Working knowledge of cloud infrastructure (AWS/Azure/GCP) supporting AI workloads

Familiarity with AI development practices prompt engineering, model evaluation, or AI product QA is a strong plus

Excellent leadership, communication, and decision-making skills

Ability to manage multiple projects and deadlines in a fast-paced product environment

Strong client-handling and stakeholder communication skills

Experience with project management/workflow tools (Jira, ClickUp, Monday.com, etc.)

Bachelor's degree in IT, Computer Engineering, AI/ML, or related field

5+ years in technical operations or team leadership roles, with at least 12 years working directly on AI-powered products

Prior experience in a SaaS or AI product-based company strongly preferred

Exposure to HRTech, workforce intelligence, or enterprise SaaS domains is an advantage

Opportunity to lead technical operations for cutting-edge AI & SaaS products

Growth-oriented environment with direct exposure to product and AI strategy

Leadership role with real operational ownership

5 Days Working Culture