Technical Lead

Making a difference and driving positive change is what we do every day at Rapid Circle. Our Cloud Pioneers help our clients in their digital transformation. Are you someone who goes for constant, positive change? Then this vacancy is for you!

As a Cloud Pioneer at Rapid Circle, you will work with our customers on different projects. For example, making impact in the healthcare sector, by making research data safely available. But also, awesome projects in the manufacturing or energy market make this job very challenging.

At Rapid Circle we are curious and are constantly improving our expertise to help customers find their way in a rapidly changing world. We share our knowledge and discover new ways to learn.

Rapid Circle is growing rapidly and are therefore looking for the right person for the role. You will be given lots of freedom to develop personally. We also have a lot of in-house knowledge (MVPs) within the Netherlands, Australia, and India. By working closely with your (international) colleagues, you can continue to challenge yourself and create your own growth path. Freedom, entrepreneurship, and development are key at Rapid Circle, so also in the role of a CIPM- Technical Lead.

Background:

Customer Identity and Access Management (CIAM) is delivered through a Customer Identity and Profile Management (CIPM) service, enabling secure, seamless digital customer experiences for a large, hyper-connected customer base. CIAM is a specialized domain within Identity and Access Management (IAM) and plays a critical role in establishing trusted digital relationships, secure data sharing, personalization, cross-channel engagement, and business intelligence.

This role is responsible for maximizing the business value of technology solutions by aligning business requirements with enterprise application landscapes, emerging technologies, and platform capabilities. The position owns the technical design and delivery of end-to-end CIAM solutions across business, data, application, platform, and security domains, ensuring solutions are scalable, secure, compliant, and future-ready.

The CIPM Tech Lead drives technical activities from initiation through delivery, ensuring alignment with enterprise strategy, portfolio roadmaps, and organizational IT and security standards, while meeting cost, schedule, and quality objectives.

Must Have:

• Strong expertise in Customer Identity and Access Management (CIAM) and Auth0 / Okta platforms
• Deep understanding of identity lifecycle management using OAuth, SAML, MFA, FIDO, and SCIM 2.0
• DevOps and enterprise operations experience, including GitHub and GitHub Actions
• Incident management, production support, and ITSM request handling using tools such as ServiceNow
• API security and system integration using REST-based services
• Observability, monitoring, and operational readiness for identity platforms

Good to Have:

• Front-end experience using JavaScript, HTML, and Node.js
• Auth0 UI customization including Universal Login and Advanced Custom UI
• Experience with migration programs and large-scale user onboarding
• Knowledge of enterprise security and compliance practices
• Application onboarding and change management experience
• Exposure to Akamai and edge security ecosystems

Key Responsibilities:

• Act as a global CIAM subject matter expert, providing technical leadership and guidance
• Lead the design, integration, and deployment of enterprise-scale CIAM solutions
• Drive requirements discovery, analysis, and technical solution definition
• Facilitate discovery workshops to understand business requirements and operational processes
• Define technical solution designs and integration approaches aligned to business outcomes
• Conduct security and technical design reviews to ensure compliance with enterprise standards and best practices
• Identify technical and security gaps and define mitigation approaches
• Drive adoption of CIAM platform standards and best practices across delivery and support teams
• Support CIAM policy development and regulatory compliance initiatives
• Collaborate closely with vendors, system integrators, and global delivery teams
• Communicate effectively with both technical and non-technical stakeholders
• Own and maintain technical, security, and system documentation across the solution lifecycle

Core Technical Requirements:

• Proven experience delivering scalable, high-performance CIAM solutions supporting mission-critical consumer platforms
• Strong server-side development experience using Java and or .NET
• Client-side framework experience using Angular, Node.js, or similar technologies
• Deep hands-on expertise with identity and access standards, including LDAP, SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), SCIM, SSO, and RBAC
• Strong experience with REST and SOAP integrations using XML and JSON
• Solid understanding of enterprise application architecture and security fundamentals, including cryptography
• Experience integrating enterprise applications with identity providers using federation standards
• Hands-on experience with CIAM platforms such as Auth0, Akamai, or equivalent solutions
• Familiarity with API and developer tooling such as Postman
• Mobile identity integration experience using React Native, Ionic, or Xamarin is an advantage

Security, Compliance, and Platform Standards:

• Strong understanding of enterprise technology and solution design frameworks
• Experience producing high-quality technical designs and solution documentation
• Background in information security with a strong focus on IAM and CIAM threat modeling
• Strong knowledge of identity, privacy, and data protection regulations such as GDPR and CCPA, and their impact on solution design
• Ensure consistent and high-quality IAM and CIAM practices across enterprise platforms

Skills and Professional Attributes:

• Excellent communication and presentation skills
• Ability to provide clear technical direction to development and support teams
• Comfortable operating in global, multi-vendor, and distributed delivery environments
• Strong stakeholder management skills across technical and business audiences
• Proficient in English communication