Tech Delivery Subject Matter Expert
Accenture
2 - 5 years
Bengaluru
Posted: 15/05/2026
Job Description
Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes.
Must have skills : SAP SuccessFactors Learning
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary
Design, configure, and deliver enterprise SAP SuccessFactors Learning solutions by combining strong learning and talent development domain expertise with AI assisted delivery and integration practices. The role focuses on accelerating implementation, improving learner experience and adoption, and embedding pre built AI and automation capabilities into learning workflows—without building or training AI models.
Core Responsibilities
Enterprise Learning Delivery
Design, configure, and implement SAP SuccessFactors Learning solutions aligned with organizational learning, compliance, and development strategies.
Translate business, HR, and L&D requirements into scalable learning structures, curricula, assignments, and workflows.
Support full lifecycle activities including enhancements, releases, data migration, testing, and production support.
AI Assisted Delivery & Productivity
Use AI copilots and GenAI tools to accelerate requirements analysis, content structuring, configuration validation, documentation, and testing.
Apply AI assisted techniques to improve learning recommendations, completion tracking, and operational insights.
Leverage pre built AI capabilities within SAP and adjacent platforms (e.g., intelligent recommendations, automation, insights) to enhance learning outcomes.
Integration & Enablement
Integrate SAP SuccessFactors Learning with other SuccessFactors modules and enterprise systems using standard integration patterns.
Collaborate with HR, IT, and analytics teams to ensure consistent learner data and reporting foundations.
Understand AI concepts such as recommendations, automation, and intelligent insights at an applied level, without owning model design.
Stakeholder Collaboration
Partner with L&D, HR, compliance, and business stakeholders to align learning solutions with organizational goals.
Communicate complex system and learning concepts clearly to non technical audiences.
Act as a bridge between functional teams and AI native specialists when advanced AI capabilities are required.
Quality, Governance & Adoption
Ensure compliance with enterprise SDLC, data privacy, security, and responsible AI guidelines.
Support change management, training, and adoption to maximize learner and administrator engagement.
Drive continuous improvement using feedback, analytics, and AI enabled accelerators.
Primary Skills (Must Have)
SAP SuccessFactors Learning configuration and delivery expertise.
Strong understanding of learning management, compliance, and development processes.
Experience using AI assisted tools or copilots for delivery, analysis, or documentation.
Ability to align learning solutions with business capability and workforce outcomes.
Secondary / Good to Have Skills
Exposure to other SuccessFactors modules (e.g., Employee Central, People Analytics).
Experience with reporting, learning analytics, or content strategy.
Familiarity with change management and large scale learning rollouts.
Working knowledge of automation or intelligent insights in L&D contexts.
What This Role Does Not Require
No training or fine tuning of AI/ML models.
No ownership of AI architectures or MLOps pipelines.
Focus remains on integration, adoption, and productivity uplift, not AI engineering.
Value Delivered
Faster SAP SuccessFactors Learning implementations through AI assisted delivery.
Improved learner engagement, compliance, and operational efficiency.
Scalable learning transformation without reliance on scarce AI native talent.
Additional Information
A 15 years full time education is required15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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