Team Lead

Job Title: Team Leader Pre Sales & Lead Management

Location: Thane

Shift: General Shift

CTC: Up to 5 LPA

Job Summary

• We are looking for an experienced Team Leader Pre Sales to manage and guide a team handling inbound and outbound leads. The ideal candidate should have strong pre-sales exposure, lead management expertise, and excellent communication skills. Experience in real estate will be an added advantage.

Key Responsibilities

• Lead and manage a team of pre-sales executives
• Monitor daily calling activities and lead conversions
• Allocate, track, and follow up on leads through CRM
• Ensure timely follow-ups and high-quality customer interactions
• Train, mentor, and motivate team members to achieve targets
• Coordinate with the sales team for site visits and closures
• Prepare daily/weekly performance reports
• Maintain process adherence and improve lead conversion ratios

Required Skills & Qualifications

• Minimum 1 year of experience as a Team Leader in Pre Sales / Lead Management
• Strong knowledge of inbound & outbound calling processes
• Real estate experience is a plus
• Excellent communication and people management skills
• Hands-on experience with CRM tools
• Target-driven mindset with strong analytical abilities

Drop your CV's on:-

manasi.vichare@teleperformancedibs.com

9082873434

Manasi Vichare