Talent Acquisition Operations Program Manager

You will own the end-to-end lifecycle of strategic programs within Talent Acquisition from design through execution and continuous improvement ensuring our recruiting function scales efficiently and delivers a world-class experience for candidates and hiring teams alike.

Core Responsibilities:

• Own the full program lifecycle for a defined TA Ops function including scoping, roadmap, delivery, adoption, and retrospective, with clear accountability for outcomes.
• Map and continuously improve end-to-end processes within your function; define KPIs, SLAs, and monitoring mechanisms that surface actionable insights.
• Translate ambiguous business needs into structured program plans; manage milestones, risks, and cross-functional dependencies across time zones.
• Drive consistency and scalability across global TA workflows while maintaining regional flexibility and compliance.
• Lead deployment and scaling of AI-powered workflows across global TA programs (sourcing, screening, scheduling, analytics).
• Champion responsible AI adoption: build the roadmap, drive enablement, and ensure tools are ethical, compliant, and tied to measurable outcomes.
• Build trusted partnerships across Recruiting, HR, People Tech, Legal, and People Ops; influence and align without direct authority.
• Oversee vendor relationships by monitoring performance, identifying gaps, and proactively partnering with TA and the business to drive improvements.

Key Skills & Qualifications:

• 3+ years in Talent Acquisition Operations, HR Program Management, or equivalent.
• Demonstrated end-to-end ownership of complex, global, cross-functional programs with measurable business impact.
• Hands-on experience deploying and scaling AI tools in a recruiting or HR ops context.
• Deep expertise in ATS platforms (e.g., iCIMS, Workday) and the broader recruiting tech stack, including sourcing tools like LinkedIn and assessment platforms such as HackerRank and Criteria
• Strong data fluency ability to define metrics, build reporting frameworks, and communicate impact to senior audiences.
• Exceptional communication and change management skills; proven ability to influence across a global, matrixed organization.
• PMP, PMI-ACP, or equivalent certification; Lean/Six Sigma or Design Thinking experience a plus.