System Administrator

Job Overview:

We are looking for a proactive and detail-oriented System Administrator to manage and maintain our IT infrastructure. The ideal candidate will be responsible for Active Directory management, network administration, system support, and ensuring smooth day-to-day IT operations. This role requires strong technical expertise along with the ability to provide effective user support and maintain IT assets securely and efficiently.

Key Responsibilities:

1. Active Directory Management

• Manage users, groups, and permissions in Active Directory
• Handle user account creation, deletion, and access control
• Implement and maintain Group Policies (GPOs)

2. Network Administration

• Monitor and maintain LAN/WAN network infrastructure
• Troubleshoot network issues including connectivity, DNS, and DHCP
• Configure and manage routers, switches, and firewalls

3. System & Hardware Support

• Install, configure, and maintain desktops, laptops, and printers
• Diagnose and resolve hardware and software issues
• Perform regular system updates, patching, and maintenance

4. User Support & Monitoring

• Provide day-to-day technical support to end-users
• Manage IT support tickets and ensure timely resolution
• Monitor system performance and user activities

5. Office IT Inventory Management

• Maintain records of IT assets (hardware and software)
• Track inventory, procurement, and asset lifecycle
• Ensure proper documentation of all IT resources

6. Security & Compliance

• Implement basic IT security measures and best practices
• Manage antivirus, patching, and backup processes
• Ensure compliance with internal IT policies

Required Skills:

• Strong knowledge of Active Directory and Windows Server
• Good understanding of networking concepts (TCP/IP, DNS, DHCP)
• Experience in hardware troubleshooting and system support
• Familiarity with IT inventory management tools and processes
• Basic knowledge of firewalls and IT security practices
• Good communication and problem-solving skills

Preferred Qualifications:

• Bachelors degree in IT, Computer Science, or a related field
• Certifications such as MCSA or CCNA (preferred but not mandatory)

Soft Skills:

• Strong analytical and troubleshooting abilities
• Effective communication and user-handling skills
• Ability to work independently as well as in a team