Support Associate

Company Description

Next Steps offers a uniquely crafted USMLE preparation program designed to maximize residency match potential at an affordable cost. Our program is tailored to meet the specific needs of aspiring medical professionals, equipping them with the tools and confidence to succeed. With a commitment to quality and accessibility, we strive to help candidates turn their goals into achievements. Join us in empowering future healthcare leaders with the skills and preparation they need to excel.

About the role

We are looking for a detail-oriented and proactiveWebsite Content Executiveto join our Internal Support Team. In this role, you will be responsible for maintaining, updating, and quality-checking website content to ensure accuracy, consistency, and a smooth user experience. This is a work-from-office, permanent position ideal for freshers who are eager to build a career in digital content and web operations.

Qualifications

1. Update and manage website content (text, images, banners, links) as per internal requests using CMS tools (e.g., WordPress, Wix, or similar platforms).
2. Review and proofread web pages for grammatical errors, broken links, outdated information, and formatting inconsistencies before and after publishing.
3. Coordinate with internal teams (design, marketing, operations) to gather content requirements and ensure timely updates on the website.
4. 0-1 Year of work experience.

Skills & qualifications

• Any graduate
• Good written English
• Excellent Communication Skills
• Basic MS Office / Google Docs
• Team collaboration